Sector edition · July 2026
AI Visibility Index: B2B SaaS
We measured how visible 20 B2B SaaS brands are in AI answers, across customer support, scheduling, automation, password management and design tools, by running each through the same live check: buyer questions put to Claude with web search. Canva leads this edition at 95/100.
Free to cite with attribution and a link. Measured July 2026. Check your own brand free →
Customer support software
| # | Brand | AI visibility score | Named in |
|---|---|---|---|
| 1 | Zendeskzendesk.com | 66/100 | 8/10 prompts |
| 2 | Intercomintercom.com | 56/100 | 8/10 prompts |
| 3 | Help Scouthelpscout.com | 36/100 | 5/10 prompts |
| 4 | Freshdeskfreshworks.com | 28/100 | 4/10 prompts |
Scheduling software
| # | Brand | AI visibility score | Named in |
|---|---|---|---|
| 1 | Calendlycalendly.com | 70/100 | 7/10 prompts |
| 2 | Cal.comcal.com | 33/100 | 5/10 prompts |
| 3 | Doodledoodle.com | 22/100 | 3/10 prompts |
| 4 | YouCanBookMeyoucanbook.me | 20/100 | 4/10 prompts |
Workflow automation
| # | Brand | AI visibility score | Named in |
|---|---|---|---|
| 1 | Zapierzapier.com | 90/100 | 9/10 prompts |
| 2 | n8nn8n.io | 79/100 | 10/10 prompts |
| 3 | Makemake.com | 77/100 | 10/10 prompts |
| 4 | IFTTTifttt.com | 15/100 | 2/10 prompts |
Password managers
| # | Brand | AI visibility score | Named in |
|---|---|---|---|
| 1 | Bitwardenbitwarden.com | 75/100 | 10/10 prompts |
| 2 | 1Password1password.com | 67/100 | 9/10 prompts |
| 3 | Dashlanedashlane.com | 37/100 | 8/10 prompts |
| 4 | Keeperkeepersecurity.com | 17/100 | 2/10 prompts |
Design and whiteboard tools
| # | Brand | AI visibility score | Named in |
|---|---|---|---|
| 1 | Canvacanva.com | 95/100 | 10/10 prompts |
| 2 | Miromiro.com | 83/100 | 9/10 prompts |
| 3 | Figmafigma.com | 68/100 | 7/10 prompts |
| 4 | Sketchsketch.com | 67/100 | 10/10 prompts |
The software shortlist has moved into the answer
“Best help desk for a small team” and “Calendly alternatives” are questions AI assistants now answer directly with named products. This edition measures who gets named. The spread inside each category is the story: tools with similar market share can sit twenty points apart, because the AI builds its shortlist from the review sites, comparison pages and communities it retrieves, not from revenue tables. For a vendor, being absent from those sources means being absent from the answer.
Method and limits: every brand was measured in the same week with the same snapshot check (Claude with live web search, category-specific buyer prompts, scored 0 to 100 for mentions and share of voice). Scores are comparable within this edition only, single-engine, and carry sampling noise: treat gaps of a few points as ties. Visibility is not a judgment of product quality. Listed brands can request a re-run at hello@bediscoverable.ai and we will publish the updated figure. The flagship 40-brand AI Visibility Index uses the same method across eight consumer and B2B categories.